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PrestaShop Reviews

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Overall Rating

5.0
6 Reviews
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About PrestaShop

PrestaShop.com offers a fully customizable and scalable ecommerce platform designed to help businesses create their online stores. It provides over 600+ features and access to more than 5,000 modules and themes available on the PrestaShop Marketplace. The platform supports international sales, allowing for multi-language product pages and acceptance of various international payment solutions. Additionally, PrestaShop.com offers PrestaShop Checkout, integrating all payment methods into one solution, and PrestaShop Marketing to improve online visibility. For social media integration, PrestaShop Social synchronizes the product catalog with Facebook and Instagram. The platform is translated into 75+ languages and boasts a community of over 1 million members. It also provides a comprehensive Help Center with documentation and tutorials for support.

PrestaShop Pros & Cons

Pros of PrestaShop:

  1. Ease of Use: PrestaShop is user-friendly, even for those with basic IT skills. Its straightforward design makes it easy to manage and maintain an online store.
  2. Customization: PrestaShop offers high customization options through modules, templates, and themes. This allows for a professional-looking design and appearance.
  3. Affordability: As an open-source platform, PrestaShop is free to use, reducing costs for businesses.
  4. Dependable Payment Methods: PrestaShop supports various payment methods, including PayPal, and ensures secure transactions with the SSL protocol system.
  5. Built-in Features: It comes with a ton of built-in features such as product listings, inventory tracking, one-page checkout, and coupon management.
  6. Multi-store Management: PrestaShop allows managing multiple stores from a single admin panel, making it easier to manage different online businesses.
  7. Multi-language Support: The platform supports multiple languages, making it easier to sell in different countries.
  8. SEO-Friendly: PrestaShop is designed with SEO in mind, making it easier to get a high ranking on search engines like Google.

Cons of PrestaShop:

  1. Limited Scalability: PrestaShop is not ideal for large-scale retailers due to its limited scalability. It can handle small to medium-sized businesses effectively but may struggle with large volumes of products.
  2. Coding Experience Required: While PrestaShop is open-source, it requires some coding knowledge to fully design and optimize the site, which can be a drawback for non-technical users.
  3. Performance Issues: The platform can be slow due to the large number of pre-installed modules, which can conflict with each other and slow down the website.
  4. Limited Template Options: Compared to other platforms, PrestaShop has fewer theme options available, which can limit customization.
  5. Paid Modules: While many features are free, some advanced modules require payment, which can add to the overall cost.
  6. Complexity for Large Businesses: Managing a marketplace with thousands of articles can be challenging for PrestaShop, and its performance may be affected beyond a certain threshold.

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PrestaShop Customer Reviews (6)

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Nicol Martinez
Nicol Martinez
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Feb 15, 2023
Spencer Fletcher
Spencer Fletcher
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Feb 14, 2023
Otón Pantoja
Otón Pantoja
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Feb 14, 2023
Harold Griffith
Harold Griffith
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Feb 14, 2023
Uta Baier
Uta Baier
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Feb 13, 2023
Edward Bennett
Edward Bennett
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Feb 10, 2023

PrestaShop Customer’s Q&A

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PrestaShop Features and Benefits

PrestaShop is a popular choice for e-commerce due to its extensive features and benefits. Here are some key features and benefits:

  • Open-Source: PrestaShop is completely free and open-source, making it accessible for businesses of all sizes.
  • Customizable: PrestaShop offers over 3,000 mobile-optimized templates and a wide range of modules and add-ons for increased functionality.
  • International Support: PrestaShop has a large international community and built-in multi-language functionality, making it a great option for businesses looking to sell globally.
  • SEO Capabilities: PrestaShop is known for its strong SEO capabilities, helping businesses improve their online visibility.
  • Payment Gateways: PrestaShop supports a wide range of payment gateways, including PayPal and Authorize.Net.
  • Shipping Configuration and Partnerships: PrestaShop allows for easy shipping configuration and has partnerships with various shipping providers.
  • Integrated Customer Service Tools: PrestaShop provides integrated customer service tools to help businesses provide excellent customer service.
  • Powerful Store Builder: PrestaShop's powerful store builder allows businesses to create a unique and engaging shopping experience for their customers.

These features make PrestaShop a flexible and powerful e-commerce platform that can cater to the needs of a wide range of businesses.

PrestaShop Pricing

PrestaShop offers various pricing plans, including:

  • Classic: Free download of the source code, with associated costs (hosting, domain name, etc.) not included. €29/month (excl. VAT) for monthly billing or €24/month (excl. VAT) for annual billing.
  • Hosted: Includes hosting, support, and ecommerce services. From €24 excl. VAT / month with a free 14-day trial. This plan includes all the features of the Classic offer, plus additional services like powerful hosting and automatic VAT calculation.
  • Enterprise: Custom quote, including all the features of the Classic offer, plus high-performance hosting, superior speed and performance, secure and scalable customizations, access to exclusive features and modules, and access to professional services.

Additionally, there are costs associated with domain names, SSL/TLS certificates, and server services, which can range from $10 to $15 annually for domain names, $5 to $1,000 annually for SSL/TLS certificates, and $5 to $5,000 per month for server services.

About Prestashop.com Payment Method?

PrestaShop.com provides several payment methods for transactions. By default, stores can accept payment by bank transfer, payment by cheque, and use PrestaShop Checkout. PrestaShop Checkout, created in partnership with PayPal, consolidates all payment methods into one solution, allowing customers to pay via credit card, PayPal, or other local payment methods. It supports transactions in 20 different currencies and operates in over 190 countries. Additionally, users can add other payment methods like Stripe, Revolut, and Amazon Payments by installing payment modules from the PrestaShop Marketplace. The platform also offers features like Express Checkout for one-click buying and the option for customers to pay in 3 or 4 installments through PayPal.

PrestaShop FAQs

FAQ

PrestaShop Alternatives

Here are the top 10 alternatives to prestashop.com:

  1. Thirty Bees: An open-source e-commerce software that empowers merchants to focus less on their shop and more on their business.
  2. Wordpress: A software designed for everyone, emphasizing accessibility, performance, security, and ease of use.
  3. Drupal: A free and open-source web content management framework.
  4. Joomla: A free and open-source content management system for publishing web content.
  5. Woocommerce: The most popular WordPress eCommerce plugin.
  6. Ecwid: Offers the performance and flexibility you need, with none of the hassles you don't.
  7. Shopify: A cloud-based commerce platform designed for small and medium-sized businesses.
  8. Salesforce Commerce for B2C: A on-demand e-commerce platform.
  9. BigCommerce: A leading software-as-a-service ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online.
  10. Magento Open Source: A flexible, open-source commerce platform that developers and small businesses can use to create unique, engaging shopping experiences.

These alternatives offer a variety of features and can be found in E-Commerce Platforms but may also be in Shopping Cart Software.

FAQ

How To Open A PrestaShop Account?

To open an account on prestashop.com, follow these steps:

  1. Visit the PrestaShop account creation page.
  2. There are two ways to create a PrestaShop account:
    • Fill in the form with your first name, last name, the e-mail address you wish to use for PrestaShop, the password for the account you're about to create, and your telephone number.
    • Or use your Google account.
  3. If you have created your account by completing the form, you will receive an e-mail to verify your e-mail address and activate your account.
  4. By creating your PrestaShop account, you agree to their General Terms of Use and Privacy Policy.

You can create a PrestaShop account from several places in the PrestaShop ecosystem: the Marketplace, the Help Center or your store's back office. The PrestaShop account is there to simplify your daily life. You can view and modify your personal and professional information in your PrestaShop account.

FAQ

Why create a banner?

A banner is a powerful tool that allows you to customize your homepage and promote your products effectively. You can use a banner to target customers based on their location, promote seasonal offers, highlight important sections of your store, and showcase featured items.
FAQ

How do I configure a banner with PrestaShop?

Configuring a banner is easy with PrestaShop. You can modify the default image banner on your homepage by accessing the free module called "Banner" in your back office. This module allows you to fully customize your banner with images, links, and descriptions.
FAQ

Where can I customize the menu of my shop?

Customizing the menu of your shop is also simple with PrestaShop. The "Main Menu" module is included in your Modules Manager page, which can be found in the back office. Once you locate the module, you can click on "Configure" to access the configuration page and make adjustments to your menu.
FAQ

What can PrestaShop's inventory management feature do?

PrestaShop's inventory management feature in PrestaShop allows you to manage the quantity of each product without having to do it manually. With advanced inventory management, you can easily keep track of large catalogs and make sure your customers always have access to your products.
FAQ

How can I activate returns in PrestaShop?

To activate returns in PrestaShop, navigate to the 'Orders' tab in the back office and select 'Merchandise Returns'. Here, enable the option 'Enable returns' and set the number of days customers have to return a product after the delivery date. This activates the return process, allowing customers to request returns through their account by specifying the order and products they wish to return. Once a return request is made, it will appear in the 'Merchandise Returns' section, where it can be managed accordingly.

FAQ

About Prestashop.com Prices and Cost?

PrestaShop.com is an open-source ecommerce platform that is free to download and use. However, while the core software is free, there may be costs associated with setting up and running an online store. These costs can include a domain name, which typically costs around $10 to $15 annually; an SSL/TLS certificate for secure data transmission, ranging from $5 to $1,000 per year depending on security needs; and server hosting, which can cost anywhere from $5 to $5,000 per month based on the size and needs of the business. Additionally, while the platform itself is free, there may be costs for add-on modules or special templates to enhance the functionality and design of the store. Prices for additional themes start at approximately $45 to $60, with more advanced themes costing between $100 to $200, and highly flexible and customizable themes ranging from $300 to $500.

FAQ

Prestashop.com Return Policy?

PrestaShop provides a comprehensive return policy that allows customers to return products. To manage returns, store owners must first activate the returns feature from the after-sales service page by setting a period during which customers can return products from the delivery date. Once activated, customers can return products, and upon receipt of the return package, the store owner can indicate the returned products in the order form and choose to put the product back into stock if it is not damaged. For refunds, PrestaShop enables both full and partial refunds. A full refund can be issued by changing the order status to "Refunded," and for partial refunds, store owners can use the "Partial refund" button to specify the amount to be reimbursed for each product. Additionally, store owners can offer refunds in the form of a discount coupon or a credit note.

Regarding the shipping policy, PrestaShop allows store owners to manage shipping by configuring delivery methods, adding delivery information, and managing shipping zones and carriers. Delivery costs are crucial as they can significantly affect the final price of an order. PrestaShop can automatically select a carrier based on package size and weight, and store owners can specify additional shipping costs for products that are delicate or difficult to pack. Shipping prices are computed based on either weight ranges or price ranges, and these settings are closely linked to the local settings of the PrestaShop installation.

FAQ

What are some popular PrestaShop modules?

Some of the popular PrestaShop modules include Crazy Elements, a free PrestaShop Page Builder that allows for easy customization of the store's layout. Slider Revolution 6 enhances the visual appeal with responsive sliders. SmartBlog adds blogging capabilities to the store, while Classy WhatsApp Module facilitates customer communication via WhatsApp. Home Page Category Module helps in organizing products on the homepage for better visibility. Classy Quick Product Navigation provides a user-friendly navigation interface. Classy FAQ Module enables easy management of frequently asked questions, and Classy Product Extra Tab allows for additional product information tabs. These modules help in extending the functionality and improving the user experience of PrestaShop e-commerce stores.

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